S2 Faction Rewards Privacy Policy & Terms and Conditions
Privacy Policy
1. General
- The following Privacy Policy applies to the products and services provided by Supplement Superstores.
- In this policy, the words "we," "our," "us," "Supplement Superstores," and "Site" refer to Supplement Superstores, its website, and any software or web-based applications used to provide our products and services. This Privacy Policy applies to and should be read in conjunction with the Supplement Superstores End User Terms (collectively, the "Agreement"), which are available on our website.
- We may, at our sole discretion, amend, add, or remove any part of this Privacy Policy with reasonable notice to you.
2. Collection of Personal Information
- We recognize the importance of protecting the privacy of personal information. We employ policies and security measures designed to protect the information you provide to us.
- When you register with us, use our services, or provide us with your personal information, you consent to the processing and use of that information in accordance with this Privacy Policy.
- This Privacy Policy applies to all protected personal information collected, maintained, or used by us.
3. Information That We Collect
- We collect information to provide services to our customers and to improve our products and services.
We collect information in the following ways:
a. Information you give to us directly. This includes:
i. Information about you. This might include your name, email address, contact information, images, photographs, social media profile links, and profile information such as age, gender, location, physical features, or any other information you intentionally provide through our services.
ii. Review data. This includes information about products or services you have purchased, your experience with those products or services, and photos of the products or services that you submit through our services.
iii. Survey data. This includes structured and unstructured answers to questions that we send to you and that you submit through our services.
b. Information we collect through your use of our services. This includes:
i. Information collected by our servers from or about the computers, phones, or other devices you use to access our services, including the Internet Protocol (IP) address used to connect your computer to the Internet, operating system, browser and platform, the average time you spend using our services, the pages you have visited, your language settings and time zone, and your device fingerprint.
ii. Cookies and other similar identifiers, which we send to your computer's browser for session identification purposes.
c. Information from third parties. We receive information provided to us by our customers and their ecommerce platforms, including:
i. Information about your interactions with those third parties, including user identifiers, order numbers, products you have purchased from them, the status of any incentives or rewards you have received, how much money you have spent, and other descriptions about you that they provide to us.
ii. Information about you, including your full name, postal code, email address, telephone number, and transaction currency.
d. Information from third parties at your request. If you choose to authenticate with our services using a social media account, we may receive your email address, full name, social media profile picture, unique user identifiers, social media profile links, and personal profile information such as age, gender, location, interests, and physical features.
4. How We Use Your Information
We may use or disclose the information you give to us directly and the information we receive from third parties in order to:
a. Deliver services to our customers, including marketing and advertising services.
b. Provide, maintain, protect, and improve our services for the benefit of our customers, develop new services, and protect our services and our customers. We may also use this information to offer tailored services, products, projects, or seasonal promotions.
c. Keep a record of your communications with us to help resolve any issues or disputes that might arise.
d. Help verify accounts and activity and promote safety and security on and off our services, such as by investigating suspicious activity or violations of our terms or policies.
e. Comply with the law, legal process, litigation, and requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you when we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.
We may use the information we collect through your use of our services to:
a. Measure the use of our services and administer and improve them. We interpret this statistical data as part of our continuing efforts to improve our services and your user experience.
b. Gather information about which web pages are visited and how often, to make our services more user-friendly and provide you with a better experience when you return.- We may combine the information you give to us directly with the information we collect through your use of our services or from third parties.
- In delivering our products or collecting and using your personal information, we may be required to disclose some of your personal information to third-party organizations, including external service providers; our legal, accounting, financial, or other professional advisors; and regulatory or government authorities as required by law.
5. Security
- We use a number of security measures designed to protect the information you provide to us.
We protect your personal information by:
a. Restricting internal and external access to your personal information.
b. Maintaining our technology systems to help prevent unauthorized computer access.
c. Securely destroying your personal information when it is no longer needed.- When making payments using our services, or receiving payments using our services, your financial details are passed through a secure server using industry-standard encryption technology.
- We use industry-standard encryption technology to transmit and encrypt financial and payment information in our possession.
6. Accuracy and Retention
- You may request access to and correction of personal data you have provided to us, or request that your personal data be removed from our records, by contacting us at [Supplement Superstores privacy contact email].
7. Cross-Border Data Flows
- We may disclose your information to third parties located outside your country of residence in accordance with this Privacy Policy and, where applicable, the relevant data processing addendum.
TERMS and CONDITIONS
1. General
- The following terms apply to the products and services provided by Supplement Superstores.
- In this document:
“Content” means all information, personally identifiable information, data, documents and creative expressions, and includes, without limitation, video, audio, photographs, images, illustrations, animations, logos, tools, written posts, replies, and comments, information, data, text, software, scripts, executable files, graphics, and interactive features, any of which may be generated, provided, or otherwise made accessible on or through the Service;
“Service” refers to the Supplement Superstores website and its associated software applications and services;
the words “we”, “our”, “us” and “Supplement Superstores” refer to Supplement Superstores, the operator of the Service and all of its related entities; and
the words “you” and “your” mean both you and any entity or firm you are authorized to represent.
These End User Terms should be read in conjunction with, and you agree to, the:
Supplement Superstores End User Privacy Policy, which is available through our website;
any supplementary terms agreed to, or incorporated by reference in, the Service;
(collectively, the “Agreement”).- By using or accessing the Services, you agree to all the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, you should not and are not permitted to use the Services.
2. Platform Service Provider
- Supplement Superstores uses technology and platform services to facilitate marketing, customer engagement, and interactions with customers.
- Supplement Superstores is the merchant responsible for the products and services it offers. Transactions, communications, and interactions facilitated through the Service may involve Supplement Superstores and its customers, as well as third-party service providers that support the operation of the Service.
3. Privacy
- Any information you provide to us, either intentionally or incidentally, via the Service is subject to our Privacy Policy, which governs our collection and use of your information. Through your use of the Services, you consent to the collection and use of this information as set forth in the Privacy Policy.
- If you provide any information to us, either intentionally or incidentally, about any other person through your use of the Services, including but not limited to medical or health information about that third party, you:
if that third party is a minor, agree that through your use of the Services you consent to the collection and use of this information;
if that third party is a minor, give permission for that third party to consent to the collection and use of this information;
if that third party is not a minor, warrant that the third party has reviewed and consents to these terms; and
if that third party is not a minor, warrant to Supplement Superstores that the third party has reviewed and consents to the Privacy Policy. - We collect personal information about you in order to process your registration, provide you with services, and for purposes otherwise set out in our Privacy Policy.
- We may disclose that information to third parties that help us deliver our services, including information technology suppliers, communication suppliers, and our business partners, or as required by law. If you do not provide this information, we may not be able to provide all of our services and products to you.
- We may also disclose your personal information to recipients that are located outside of your country.
4. Set Up
- In order to use the Service, you may be required to provide or authorize us to access personal details.
- All information provided to us must:
be accurate and correct to the best of your knowledge; and
not infringe on the rights of any third parties, including but not limited to content that infringes on privacy rights or intellectual property rights, such as copyright and trademark rights. - You are responsible for keeping your system access passwords, tokens, and other authorizations secure and are responsible for all use and activity carried out using them.
5. Limitations of Use
- You may not do any of the following while accessing or using the Services:
access, tamper with, or use non-public areas of the Services, or the computer or delivery systems of Supplement Superstores and/or its service providers;
probe, scan, or test any system or network, particularly for vulnerabilities, or otherwise attempt to breach or circumvent any security or authentication measures;
access, search, or attempt to access or search the Services by any means, automated or otherwise, other than through our currently available, published interfaces that are provided by Supplement Superstores, and only pursuant to those terms and conditions;
scrape the Services, and particularly scrape Content from the Services, without the express prior written consent of Supplement Superstores;
use the Services to send altered, deceptive, or false source-identifying information, including without limitation by forging TCP-IP packet headers or email headers;
interfere with or disrupt, or attempt to interfere with or disrupt, the access of any user, host, or network, including without limitation by sending a virus to, spamming, or overloading the Services, or by scripted use of the Services in such a manner as to interfere with or create an undue burden on the Services; or
take any action that may undermine the quality of information contained on the Service, the feedback systems, or the ratings systems used on the Service.
6. Intellectual Property
- For Content uploaded by you, or given to us, for use on the Service, you grant us a non-exclusive, transferable, sublicensable, royalty-free, perpetual worldwide license for its use.
- You represent and warrant that:
you have obtained all necessary rights, releases, and permissions to submit all Content to the Service and to grant the rights granted to us in these Terms; and
all Content and its submission and use as you authorize in these Terms will not violate:
any laws;
any third-party intellectual property, privacy, publicity, or other rights; or
any of your or third-party policies or terms governing the Content. - Supplement Superstores assumes no responsibility or liability for any content uploaded by you to the Service, and you are solely responsible for the Content and the consequences of submitting and using it with the Service.
- Reproduction of Content that appears on the Service is prohibited, except where explicitly authorized by this Agreement.
- Unless otherwise indicated, all materials on the Service, and the website itself, are protected by copyright, trademarks, and/or other intellectual property rights. Except for the bona fide purpose of considering an invitation to treat from Supplement Superstores or as otherwise permitted by law, this site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Supplement Superstores.
- Any other use of materials on the Service without the prior express written permission of Supplement Superstores is strictly prohibited.
7. Disclaimer
- The information contained on the Service is for general information purposes only. The information is provided by Supplement Superstores and, while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Service or the information, products, services, or related graphics contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
- Supplement Superstores shall not be liable for any indirect or consequential damages and, in particular, shall accept no liability whatsoever for loss of income deriving from the use of the Services.
- The Service may contain links to other websites and software applications. Supplement Superstores is not responsible for the availability of, or any content or material contained in or obtained through, any such websites and software applications. Any link to another website, and reference to third-party information, products, or services linked to the Service, is not, and should not be construed as, an express or implied endorsement by Supplement Superstores. Any questions or comments relating to such other websites and software applications should be addressed to the operator or operators of those websites and software applications.
- The Service may contain content, imagery, text, and other media generated by users of the Service. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Service or the information, products, services, or related graphics contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
- Every effort is made to ensure the efficient operation of the Service and Services and that the information contained within the Service is accurate at all times. However, Supplement Superstores takes no responsibility, and will not be liable, for the Service becoming temporarily unavailable due to technical issues or any associated problems arising from technical or other associated issues beyond our control.
8. Termination
- Supplement Superstores may, in its absolute discretion and with immediate effect, terminate this Agreement and remove you from the Service.
- Supplement Superstores may, in its absolute discretion, refuse service to any person or entity.
- Supplement Superstores may, without notice to you and in its sole discretion, issue you a warning, restrict your activities on the Service, temporarily suspend or indefinitely suspend or terminate your login, and refuse to provide services to you if:
you have, or Supplement Superstores believes that you have, breached this Agreement;
Supplement Superstores is unable to verify or authenticate any information you have provided via the Service;
Supplement Superstores believes that your actions may cause loss or damage to, or otherwise unlawfully harm, you, Supplement Superstores' users, third parties, or Supplement Superstores, its related bodies corporate or affiliates, and its directors, employees, or agents; or
Supplement Superstores reasonably believes that any of your information is incorrect, misleading, inappropriate, or of an offensive nature.
9. Other Matters
- If the whole or any part of any clause of this Agreement is illegal or unenforceable, it will be severed from this Agreement and will not affect the continued operation of the remaining provisions of this Agreement.
- This Agreement:
accurately reflects the agreement between the parties as to its subject matter;
records the entire agreement between the parties with respect to the subject matter of the Agreement;
supersedes all prior representations and agreements in connection with that subject matter; and
may only be altered in writing signed by both parties. - The failure of Supplement Superstores at any time to insist on performance of any obligation of you under this Agreement is not a waiver of its right:
to insist on performance of, or claim damages for breach of, that obligation unless Supplement Superstores acknowledges in writing that the failure is a waiver; and
at any other time to insist on performance of that or any other obligation of you under this Agreement. - The terms of the United Nations Convention on Contracts for the Sale of Goods do not apply to these Terms. The Uniform Computer Information Transactions Act will not apply to these Terms regardless of when or where adopted.
- This Agreement does not create a relationship of employment, agency, or partnership between the parties.
- This Agreement is governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.