S2 Faction Rewards Privacy Policy

1. General

  1. The following Privacy Policy applies to the products and services provided by Supplement Superstores.
  2. In this policy, the words "we," "our," "us," "Supplement Superstores," and "Site" refer to Supplement Superstores, its website, and any software or web-based applications used to provide our products and services. This Privacy Policy applies to and should be read in conjunction with the Supplement Superstores End User Terms (collectively, the "Agreement"), which are available on our website.
  3. We may, at our sole discretion, amend, add, or remove any part of this Privacy Policy with reasonable notice to you.

2. Collection of Personal Information

  1. We recognize the importance of protecting the privacy of personal information. We employ policies and security measures designed to protect the information you provide to us.
  2. When you register with us, use our services, or provide us with your personal information, you consent to the processing and use of that information in accordance with this Privacy Policy.
  3. This Privacy Policy applies to all protected personal information collected, maintained, or used by us.

3. Information That We Collect

  1. We collect information to provide services to our customers and to improve our products and services.

  2. We collect information in the following ways:

    a. Information you give to us directly. This includes:

    i. Information about you. This might include your name, email address, contact information, images, photographs, social media profile links, and profile information such as age, gender, location, physical features, or any other information you intentionally provide through our services.

    ii. Review data. This includes information about products or services you have purchased, your experience with those products or services, and photos of the products or services that you submit through our services.

    iii. Survey data. This includes structured and unstructured answers to questions that we send to you and that you submit through our services.

    b. Information we collect through your use of our services. This includes:

    i. Information collected by our servers from or about the computers, phones, or other devices you use to access our services, including the Internet Protocol (IP) address used to connect your computer to the Internet, operating system, browser and platform, the average time you spend using our services, the pages you have visited, your language settings and time zone, and your device fingerprint.

    ii. Cookies and other similar identifiers, which we send to your computer's browser for session identification purposes.

    c. Information from third parties. We receive information provided to us by our customers and their ecommerce platforms, including:

    i. Information about your interactions with those third parties, including user identifiers, order numbers, products you have purchased from them, the status of any incentives or rewards you have received, how much money you have spent, and other descriptions about you that they provide to us.

    ii. Information about you, including your full name, postal code, email address, telephone number, and transaction currency.

    d. Information from third parties at your request. If you choose to authenticate with our services using a social media account, we may receive your email address, full name, social media profile picture, unique user identifiers, social media profile links, and personal profile information such as age, gender, location, interests, and physical features.

4. How We Use Your Information

  1. We may use or disclose the information you give to us directly and the information we receive from third parties in order to:

    a. Deliver services to our customers, including marketing and advertising services.

    b. Provide, maintain, protect, and improve our services for the benefit of our customers, develop new services, and protect our services and our customers. We may also use this information to offer tailored services, products, projects, or seasonal promotions.

    c. Keep a record of your communications with us to help resolve any issues or disputes that might arise.

    d. Help verify accounts and activity and promote safety and security on and off our services, such as by investigating suspicious activity or violations of our terms or policies.

    e. Comply with the law, legal process, litigation, and requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you when we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.

  2. We may use the information we collect through your use of our services to:

    a. Measure the use of our services and administer and improve them. We interpret this statistical data as part of our continuing efforts to improve our services and your user experience.

    b. Gather information about which web pages are visited and how often, to make our services more user-friendly and provide you with a better experience when you return.

  3. We may combine the information you give to us directly with the information we collect through your use of our services or from third parties.
  4. In delivering our products or collecting and using your personal information, we may be required to disclose some of your personal information to third-party organizations, including external service providers; our legal, accounting, financial, or other professional advisors; and regulatory or government authorities as required by law.

5. Security

  1. We use a number of security measures designed to protect the information you provide to us.

  2. We protect your personal information by:

    a. Restricting internal and external access to your personal information.

    b. Maintaining our technology systems to help prevent unauthorized computer access.

    c. Securely destroying your personal information when it is no longer needed.

  3. When making payments using our services, or receiving payments using our services, your financial details are passed through a secure server using industry-standard encryption technology.
  4. We use industry-standard encryption technology to transmit and encrypt financial and payment information in our possession.

6. Accuracy and Retention

  1. You may request access to and correction of personal data you have provided to us, or request that your personal data be removed from our records, by contacting us at [Supplement Superstores privacy contact email].

7. Cross-Border Data Flows

  1. We may disclose your information to third parties located outside your country of residence in accordance with this Privacy Policy and, where applicable, the relevant data processing addendum.